We're joined by John "JB" Burkhauser, director of education at BOLT ON TECHNOLOGY, to dispel some myths and lay down some truths about integrating your shop management system with your team's tech and tools.
John ‘JB’ Burkhauser is an Auto Repair Specialist with over 35 years of experience, from A-Level and ASE Certified Master Technician, Shop Foreman, Advisor and Shop Manager, to Automotive Trade School Instructor and Technical Writer. He currently serves as the Director of Education at BOLT ON TECHNOLOGY, where he coaches independent and franchise repair facilities on how to grow their business through best practices and everyday technology, resulting in increased car count, repair order revenue, and customer trust. JB is also a highly sought after industry thought leader who has been published in both the US and Europe.
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