Podcast | Feature Read: Back to Basics: It's Time to Review the Services You Offer

Even when business is running smoothly, it is still worth evaluating the services offered to customers to determine what is working and where a shop might find better efficiency and improvement.
March 30, 2026
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Analyzing percentages and efficiencies can help determine what services to keep, and which to ditch. Even when business is running smoothly, it is still worth evaluating the services offered to customers to determine what is working and where a shop might find better efficiency and improvement. In some cases, the answer might be to grow the business by moving some services to a second location. In other instances, cutting a service because it takes time away from other tasks might be necessary to tune up the shop. 
 
This article originally appeared on NOLN.net on June 4, 2025.

Read by Brittany Duncan 

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About the Author

Enid Burns

Enid Burns

Enid Burns is a writer and editor living in Grosse Pointe, Michigan, and is a freelance contributor to NOLN. She has covered a wide range of topics from video games and consumer electronics to online advertising and business. When living in Manhattan for 20 years she did not own a car, and is often mistaken for that woman who brings her car to the shop and knows nothing. She has learned a great deal from writing for NOLN, but also learns from those shop owners who try to educate her on their services. Enid is a news junkie who spends evenings streaming TV shows and time off on long walks, bike rides, and fiber arts.

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