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July 2023
July 2023
July 2023
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Digital
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Home
Taking Charge of Your Operation
July 1, 2023
Home
Customer Service Accelerated
July 1, 2023
Home
The Extra Step
July 1, 2023
Hanna Bubser
Education+Training
iFLEX 2023: The Quick Lube Perspective
July 1, 2023
Courtesy of Joe Benza, Carolina Quick Lube
Profiles
Too Good to Leave Behind
July 1, 2023
More content from July 2023
Leadership
Are You Too Hands-On?
Learn when to micromanage, and when to hand off tasks and responsibilities to your staff to create better workflow.
July 1, 2023
Finance+Operations
The 100-Point Inspection
Can a courtesy inspection go too far?
July 1, 2023
Ben Keeling
Feature Stories
Committed to Customers
Running a successful shop starts by understanding the customer base.
July 1, 2023
Michael Einreinhof
Shop Look
Shop Look: Mountain Lakes Auto Wash and Express Lube of Hewitt, New Jersey
This thoughtfully designed shop emulates a cabin vibe in a quick lube setting.
July 1, 2023
Tech+Tools
How Will AVs Impact Traffic Fines and Fees?
Autonomous vehicles may affect DMVs and state budgets.
July 1, 2023
Finance+Operations
Changing the Building
Expansion requires flexibility.
June 30, 2023