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July 2023
July 2023
July 2023
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Taking Charge of Your Operation
Lenny Saucier
July 1, 2023
July reminds us to be the difference and take action to better your business.
Home
Customer Service Accelerated
Matt Hudson
July 1, 2023
When customers drive hard, make sure you're there to keep up with the maintenance
Home
The Extra Step
Adam Tatum
July 1, 2023
How can you reduce warranties on new designs?
Tech+Tools
How Will AVs Impact Traffic Fines and Fees?
Megan Gosch
July 1, 2023
Autonomous vehicles may affect DMVs and state budgets.
Michael Einreinhof
Shop Look
Shop Look: Mountain Lakes Auto Wash and Express Lube of Hewitt, New Jersey
Hanna Bubser
July 1, 2023
This thoughtfully designed shop emulates a cabin vibe in a quick lube setting.
More content from July 2023
Ben Keeling
Feature Stories
Committed to Customers
Hanna Bubser
July 1, 2023
Running a successful shop starts by understanding the customer base.
Hanna Bubser
Education+Training
iFLEX 2023: The Quick Lube Perspective
Hanna Bubser
July 1, 2023
The annual expo shed light on topics that impact this industry.
Finance+Operations
The 100-Point Inspection
Peter Suciu
July 1, 2023
Can a courtesy inspection go too far?
Leadership
Are You Too Hands-On?
Enid Burns
July 1, 2023
Learn when to micromanage, and when to hand off tasks and responsibilities to your staff to create better workflow.
Courtesy of Joe Benza, Carolina Quick Lube
Profiles
Too Good to Leave Behind
Kacey Frederick
July 1, 2023
Joe Benza couldn’t resist an opportunity to return to the industry.
Finance+Operations
Changing the Building
Peter Suciu
June 30, 2023
Expansion requires flexibility.