Feature Stories


Courtesy of Glenn Ables
Feature Stories

The Shop Next Door

April 1, 2024
Shop location involves more than just the physical land.

Latest from Feature Stories

Illustration 158628704 © Woodhouse84 | Dreamstime.com
Featured Stories

Defining Development

March 1, 2024
Establishing a workplace that helps employees succeed.
Adrian Sanchez-Gonzalez
Featured Stories

The Future Looks Bright

Feb. 9, 2024
Elements of the quick lube industry may be changing, but there is still plenty of opportunity to be found.
Rebecca Sampson, Enchantment Photography
The Right Combination TJ Brough promotes the work of the Lube Quick and Reliance Automotive team through marketing tactics that combine ideas old and new.
Feature Stories

Outstanding Outreach

Dec. 1, 2023
Reaching customers the right way.
Jake Fountain
Ripley Fast Lube 26
Feature Stories

Masterful Management

Nov. 21, 2023
Elements of effective approaches to teamwork.
Thomas Lopez
Castrol 36
Feature Stories

Today's Service Successes

Oct. 1, 2023
It’s all hands on deck to craft an effective approach to the quick lube business model.
Jeff Berger, JB Photographers
Kapothanasis in front of the Harrisburg shop.
Feature Stories

Photos: 2023 NOLN Operator of the Year

Sept. 4, 2023
A photo gallery featuring Costa Kapothanasis, CEO and president of Costa Oil 10 Minute Oil Change.
Stephen Stinson
Stinson 3129

The Right Assets: Award Runner-Up Brian Morrison

Sept. 1, 2023
Brian Morrison’s franchise is built for growth, and his success reflects that preparation.
Beth Leipholtz
Feature Stories

The Keys to Culture

Aug. 1, 2023
How three quick lube operators have established strong shop cultures.
Ben Keeling
The team at Pit Lane Oil Change focuses on conversation and connection at their small town shop.
Feature Stories

Committed to Customers

July 1, 2023
Running a successful shop starts by understanding the customer base.
Sandra Rust of jolietcommercialphotographer.com
At Patrick Wilder's shops, his team members have worked on projects that range from landscaping to some interior elements.
Feature Stories

Dedicated to the Details

June 1, 2023
Two shop owners share distinctive elements that make their shops stand out.