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September 2023
September 2023
September 2023
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Renew
Stephen Stinson
Home
The Right Assets: Award Runner-Up Brian Morrison
Matt Hudson
Sept. 1, 2023
Brian Morrison’s franchise is built for growth, and his success reflects that preparation.
Tech+Tools
TPMS Basics
Enid Burns
Sept. 1, 2023
Tire Pressure Monitoring Systems are quickly becoming an essential add-on, and may require a special touch to service.
Jeff Berger, JB Photographers
Featured Stories
2023 NOLN Operator of the Year: Costa Kapothanasis
Hanna Bubser
Sept. 1, 2023
The journey of an industry innovator.
Shane Trotter
Home
Shop Look: Take 5 Oil Change of Reno, Nevada
Matt Hudson
Sept. 1, 2023
This shop harnesses the distinct details of Take 5 to garner people's attention to the building.
Customer Service
How To Be a Customer Liaison
Peter Suciu
Sept. 1, 2023
An informed customer will keep coming back.
More content from September 2023
Columnists
The Power of Wordsmithing
Lenny Saucier
Sept. 1, 2023
Words, and how those words are communicated, have an impact.
Courtesy of Jason Thomas
Profiles
A U-Turn Into Success: Award Runner-Up Jason Thomas
Kacey Frederick
Sept. 1, 2023
How one phone call took Jason Thomas from computer science to running a franchise.
Columnists
Are You Missing Out on Sales?
Adam Tatum
Sept. 1, 2023
Some areas where you could be losing opportunities.
Tech+Tools
Intelligent Service: What AI Could Look Like in Auto
Kacey Frederick
Sept. 1, 2023
A recent AAPEX webinar looks at what AI could mean for the industry.
Tech+Tools
The Messy State of Right to Repair
Kacey Frederick
Aug. 30, 2023
A recent agreement between major organizations has sparked discussion.