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  • December 2023

    Courtesy of Brandon Kammerzell
    Kammerzell5
    Finance+Operations

    Running a Single-Bay Shop, In a Snap

    Considerations for shops with one bay.
    Photo 137225948 © Vladimir Stanišić | Dreamstime.com
    Dreamstime Xxl 137225948
    Columnists

    Setting Attainable Goals in 2024

    Dec. 1, 2023
    Are you pointing your teams in the right direction?
    Photo 138632482 © Ammentorp | Dreamstime.com
    Dreamstime Xxl 138632482
    Columnists

    Talking About Philanthropy

    Dec. 1, 2023
    Giving goes a long way.
    Linn Images
    Chevron Xpress Lube 029
    Customer Service

    The Art of Identifying Customer Types

    Understanding personalities and evaluating needs.
    Photo 212745127 © Marchmeena | Dreamstime.com
    Dreamstime Xxl 212745127
    Leadership

    Balancing Leadership and Life Smarts

    Adopting helpful shop management habits.

    More content from December 2023

    Rebecca Sampson, Enchantment Photography
    The Right Combination TJ Brough promotes the work of the Lube Quick and Reliance Automotive team through marketing tactics that combine ideas old and new.
    Feature Stories

    Outstanding Outreach

    Dec. 1, 2023
    Reaching customers the right way.
    David Leifer Photography
    Img 0066
    Shop Look

    Shop Look: Top Notch Oil Change of Kingston, New York

    Dec. 1, 2023
    This shop lives up to its name with a fully renovated building and a focus on offering options to customers.
    Courtesy of SpeeDee Oil Change & Auto Service
    Sales+Marketing

    Making A Team Effort

    Nov. 29, 2023
    How SpeeDee Oil Change & Auto Service launched its inaugural breast cancer treatment fundraiser.