Another Look: Service in Action

Feb. 6, 2024
Explore the Shop Look archives through the lens of dedicated teamwork.

Throughout the years, NOLN has featured many photos from many shops. That sentence is a bit of an understatement when you consider how long NOLN has been aroundsince 1986! But there is something about quick lube shops that simply cannot be overstated, and that's the importance of a good team. 

Your shop may have a prime location and a tremendous design, but if your team structure is lackluster then your service will suffer. As a shop owner, you set the standard for shop culture and job expectations. Devise a plan for the kind of team you want to develop and what you want your shop to be known for. Undoubtedly, good customer service is at the top of your list. Ensure that this goal is achieved by implementing a thoughtful hiring and training process, which will lead into establishing a healthy and positive workplace for your employees. When they enjoy coming to work, it makes all the difference. 

True teamwork is built upon a foundation of trust. In these photos, you'll see examples of team members working together to get the job done efficiently and effectively. 

This photo gallery is part of the Another Look series, exclusive to the NOLN website. Another Look pulls from the Shop Look archives and features photo shoots in a new context; through themes inspired by commonalities seen across many quick lube shops, and how different shops embody those themes.  

Read the original Shop Look stories for each of the shops featured in these photos: 

About the Author

NOLN Staff Reporters

The NOLN staff reporters cover the quick maintenance industry every day, from top to bottom. For news inquiries, please contact [email protected].