Based on findings from the 2025 NOLN Operator Survey, running a single location remains the business model of choice for most shop owners. The share of operators with multiple sites, however, is growing.
Of those surveyed by NOLN this year, 57.9% of shop owners said they have a single location—a figure that is down from 77% in 2024. Multisite operators seem to fall into two categories: those with small, yet growing networks (15.9% have between three and 10 locations) and those with burgeoning quick lube empires (14.3% with at least 21 sites.)
Number of shops
1 – 57.9%
2 – 8.7%
3 to 10 – 15.9%
11 to 20 – 3.2%
21 or more – 14.3%
The 2025 NOLN Operator Survey is now available. Download it today at NOLN.net