Shop Life

A retired Army National Guard officer, Garland Moore found the active, challenging career he needed in the SpeeDee Oil Change & Auto Service brand.

Keeping customers informed during visits can help drive them to keep coming back.

An aging facility has been rejuvenated since being taken over by new ownership in 2019.

Language in Tiguan owners' manuals calling for tie-in brand service requirement prohibited by law is at the crux of class action lawsuit.

From the time he was a teen in high school, Robert Bookout knew he wanted his own service station. Now, the 70-year-old shop owner has only continued to provide for the community...

After years of helping service chains improve their stores, Will Helton has taken over a well-known quick lube in Arkansas alongside his wife, Bernadette Helton.

This business has been on a roll, going from one successful Duluth, Minnesota, location to launching another in nearby Superior, Wisconsin.

As repair costs climb, wise service providers prepare for customers with a track record of inadequate maintenance.

First opening as a car wash in 1951, Benny’s expanded into quick lube 40 years ago and has been committed to improvement ever since.