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Top Trends: The 20 Group Effect

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May 7, 2020—This Top Trends episode of The NOLN Podcast is a bit of a preview for an upcoming magazine article. Associate editor Matt Hudson spoke with Brian Faulkenberry of NCM Associates, which operates one of the only quick lube 20 Groups in the country.

If you're interested in 20 Groups or new to the concept, Brian shares some great nuts-and-bolts information about how members push each other toward success, what numbers they examine and how new members become part of the group.

This episode is packed with information, and it's just a taste of the upcoming full article. Enjoy!


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