Video | Andy Adams, Repair Shop of Tomorrow, on the No. 1 KPI for Quick Lube Operators

Ticket average and services offered during an oil change are important, but Repair Shop of Tomorrow coach Andy Adams says one metric stands above the rest for quick lube operators.

Tom Valentino

Oct. 28, 2026

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Andy Adams, founder of Adams Garage in Terre Haute, Indiana, and a coach for Repair Shop of Tomorrow, explains why gross profit dollars per hour is the No. 1 KPI that he recommends quick lube operators track in their business.

At the Repair Shop of Tomorrow Mastermind training event, which was held in Westlake, Ohio, in September, Adams presented a breakout session on the KPIs that drive confident business decisions.

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About the Author

Tom Valentino

Editor

Tom Valentino is the editor of National Oil and Lube News. A graduate of Ohio University, he has more than two decades of experience in newspapers, public relations and trade magazines, covering everything from high school sports to behavioral health care. Tom’s first vehicle was a 1990 Mazda 626, which he used to deliver pizzas in the summer after graduating high school. Today, he drives a 2019 Jeep Compass, which usually has a trunk full of his daughter’s sports gear. In his spare time, Tom is an avid Cleveland sports fan and a volunteer youth sports coach.

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