You can change oil on any make and model in your sleep. But operators know that's only part of the business. Columnist Lenny Saucier rounds out the job in this month's installment.

For NOLN's first edition of Shop Look, take a peek at this Kwik Kar shop in Prosper, Texas. From the spacious lower bay to the modern exterior, this is one sharp (and functional) building.

A tried and true way to get your employees to buy into a shop's culture: giveaways! There's more nuance to it than that, and in his NOLN debut, columnist Adam Tatum explains.

How one company introduced, marketed, and cultivated a new quick lube brand.

Bringing change to a network of shops is tough. Experts break down the method behind the mayhem to make sure any new rollout goes smoothly.

These were big topics in 2019, but in 2020 they're going to remain at the forefront of the quick lube industry.

For the first time, NOLN is proud to announce its first two-time Operator of the Year: Sue Ackley.

Columnist Lenny Saucier speaks to the techs in your shop. Strive for greatness!

To succeed, operators need to adapt. Columnist Lenny Saucier takes a look at how the industry has evolved alongside its people.

All shops start somewhere. This is one such story from a newly minted Florida franchisee who spoke to NOLN in the middle of constructing his first shop.

These are the sharpest shops, as selected by the staff of National Oil and Lube News.

In professional development, practice makes perfect. Columnist Lenny Saucier lays it all out in this month's installment.

The shop's motto is "change your oil; change a life."

“This is an industry that you can't ever say that you’ve seen it all. It’s constantly evolving and moving. It’s a fast-paced environment, and I think the challenges keep it exciting and interesting.” -Adam Sturdivant, operator, Avis Lube in Midland, Texas (Jan. 2014 NOLN)
 

These institutions found that something was missing from their automotive offerings. Quick lube skills are foundational.

Dave Repass leads by example, gaining business by being a visible face in the community of Lewes.

Columnist Kit Sullivan says that great customer service is all about involving the customer in the process.

Columnist Lenny Saucier looks back on a great career for lessons to current techs and operators.

Columnist Lenny Saucier talks about goodbyes when you no longer can help another person grow and excel at their job.

Columnist Kit Sullivan offers some advice on choosing the right menu of services for your shop.

Experts break down a new ship emissions rule and how it affects quick lubes.

Steve Sanner sees real value in spending toward the well-being of employees.

Connected-car technology will change how drivers interact with their vehicles and their service shops. It’s time for quick lubes to consider how they will join the fray.

Columnist Kit Sullivan believes that it's all about the entertainment factor for the customer that makes the difference.