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  • April 2024

    Photo 159601790 © Andrii Yalanskyi | Dreamstime.com

    Cultivating Employee Goals

    April 1, 2024
    How to be SMART about setting goals.
    River Underwood Photography

    The Shop Owner Brotherhood

    April 1, 2024
    Shawn Hood made his dream of becoming a business owner a reality when he opened BrotherHood Oil.
    Photo 90925830 | Auto Mechanic Team © Vadimgozhda | Dreamstime.com

    Tatum: Empowering Your Team

    April 1, 2024
    Ways that you can give responsibility to your managers.
    Missy Fant

    Hempy: The Importance of a Mission Statement (Lessons from Larry Dahl)

    April 1, 2024
    In his debut column for NOLN, Oilstop CEO Scott Hempy explains the importance of purpose in service.
    Radiant Reflections Photography
    Customer Service

    Serving Younger Generations as Customers

    April 1, 2024
    You don't need to treat younger customers with extra attention, but you do need to assess how much of an explanation of services is required.

    More content from April 2024

    Courtesy of Glenn Ables
    Feature Stories

    The Shop Next Door

    April 1, 2024
    Shop location involves more than just the physical land.
    Illustration 222605849 © Ernest Akayeu | Dreamstime.com

    Letting Young Talent Shine

    April 1, 2024
    Brynn Wimmers wants to see more young women like her enter the automotive field.
    Callie Sain Photography
    Shop Look

    Shop Look: Quick Draw Oil Change of Dodge City, Kansas

    April 1, 2024
    This Kansas shop has built a community-first brand in a thoughtfully designed shop space.
    Photo 27375598 © Choneschones | Dreamstime.com

    Hands-On Technology

    March 29, 2024
    More than getting the hands dirty.