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2024 NOLN Operator Survey Report
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September 2024
September 2024
September 2024
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Courtesy of Tyson Daniels
Profiles
Safe and Secure: Award Runner-Up Tyson Daniels
Enid Burns
Sept. 3, 2024
A Grease Monkey franchisee with 11 shops takes the lead on child passenger safety.
Adobe Stock
Finance+Operations
When Disaster Befalls the Quick Lube
Carol Badaracco Padgett
Sept. 3, 2024
Tailored business disruption insurance coverage can keep operations from stalling.
Megan Hurt Photography
Customer Service
CPR for Your Shop’s Customer Service
Carol Badaracco Padgett
Sept. 3, 2024
Tips and strategies to make sure your patrons thrive and come back again.
Adobe Stock
Columnists
Tatum: Are You Winter Ready?
Adam Tatum
Sept. 3, 2024
Things that you can do now to prepare for the cold.
Courtesy of Joe Benza
Profiles
A Life in Quick Lube: Award Runner-Up Joe Benza
Kacey Frederick
Sept. 3, 2024
For Joe Benza–owner of Carolina Quick Lube and runner-up for this year’s Operator of the Year award–thriving in the auto service field is all he’s ever known.
More content from September 2024
AMPV
Feature Stories
2024 Operator of the Year: Jeffrey Crafton
Hanna Bubser
Sept. 3, 2024
Tried-and-true tactics work wonders for this Mississippi-based director of lubes.
Courtesy of Stress-Free Auto Care
Sales+Marketing
Building a Household Name
Kacey Frederick
Sept. 3, 2024
Yinon Weiss, founder and CEO of Stress-Free Auto Care, shares how his company is working toward establishing a nationally trusted brand of shops.
Adobe Stock
Columnists
Hempy: Selling Your Service Center
Scott Hempy
Sept. 3, 2024
Preparing for when the time is right to sell.
Courtesy of Quick Change Oil
Leadership
From Bay to Boss
Carol Badaracco Padgett
Aug. 30, 2024
Developing a career mindset.