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Subscribe to The NOLN Podcast to hear the latest news, tips and stories from around the quick maintenance industry. Twice per month, episodes will come from two track categories: Top Trends and How I Did It.

 


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ARTICLES

garage

How I Did It: Adapting to the New Normal

With the stay-at-home orders in most states being lifted, operators are finally able to get back to work. However, it's safe to say there's a new normal that all businesses will need to adhere to. To help navigate, staff writer Abby Patterson talks with Scott Wheeler, President of Automotive Consultants Group, Inc., on what operators should expect and how to adapt to new customer expectations.


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fast-tizer

Top Trends: Morris' Fast-Tizer

When COVID-19 shutdowns slowed business to a trickle, Illinois quick lube operator Morris Clement pivoted to the hand sanitizer production business. Listen to this illuminating episode about how it all came together.


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Take 5

Top Trends: Executive to Operator

On this edition of Top Trends on The NOLN Podcast, staff writer Abby Patterson sat down with Pete Frey, former senior vice president of customer experience at Take 5 Oil Change, on what he's taken from his 34 years in an exec role into his new role of becoming a Take 5 store operator.


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