Podcast | Feature Read: Package Deals Keep Customers Coming Back

Oil Express in West Chester, Ohio, is strategically grouping its service offerings to keep its base of working-class drivers coming back.
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Oil Express, a 44-year-old business 20 miles north of downtown Cincinnati in West Chester, Ohio, has emphasized customer-oriented service packages tailored to working-class drivers, including discounts on oil changes, filters, and fluid services to increase revenue. District Manager Robert Gallatin recently shared with NOLN the five straightforward considerations Oil Express works from to craft its package deals.

This article was published on NOLN.net on April 21, 2026.

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About the Author

Carol Badaracco Padgett

Carol Badaracco Padgett

Carol Badaracco Padgett is an Atlanta-based writer and NOLN freelance contributor who covers the automotive industry, film and television, architectural design, and other topics for media outlets nationwide. A FOLIO: Eddie Award-winning editor, writer, and copywriter, she is a graduate of the University of Missouri School of Journalism and holds a Master of Arts in communication from Mizzou’s College of Arts & Science. 

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