Carl Goede of Roadrunner Express shares how a little insight from McDonald's helped him structure his employee's pay and bonuses, while also coming up with his own unique structure that's tailored to his shop's goals.

Steve Pittman of PittStop 10 Minute Oil Changers shares his story of starting out in quick lube ownership. With a focus on cleanliness and strong customer service, he built a successful operation in a competitive market.

Want to elevate your marketing message but don't know where to start? Philipp Lomboy, founder of Marami Marketing Group, has got you covered on what you first need to address in your digital marketing tactics.

Kevin Davis is launching his own consulting service for the quick lube industry. Hear about how he hopes to help other shops thrive in this episode.

In this episode, learn eight simple questions to ask when encountering a drop in either productivity or efficiency.

Chris Deater of Sage Microsystems, which is now part of the DRB Systems brand, goes through what a ransomware attack is and follows with a bunch of easy, effective tips for safe computing.

Newer Jiffy Lube franchisee, Stonebriar Auto Services, is looking to open over 150 locations. So, what's their growth strategy, especially with looking to be in so many spread-out markets? Staff writer Abby Patterson talks with Steve Isom, Stonebriar's executive vice president, on managing these franchises, dealing with roadblocks, and advice on their overall strategy.

Catch up with Jason Nastasi, who finished construction on his shop and opened up in May during a historical shutdown of business across the country. 

What lessons might a quick lube owner take from a previous career in the professional racing circuit? That's exactly what Jim Oberhofer is here to talk about.

Listen to Brad Mewes, principal at Supplement Advisory, an automotive industry firm, hash out all of the new details on the PPP, Economic Injury Disaster Loan (EIDL), and other loans you may not even be aware of.

With the stay-at-home orders in most states being lifted, operators are finally able to get back to work. However, it's safe to say there's a new normal that all businesses will need to adhere to. To help navigate, staff writer Abby Patterson talks with Scott Wheeler, President of Automotive Consultants Group, Inc., on what operators should expect and how to adapt to new customer expectations.

When COVID-19 shutdowns slowed business to a trickle, Illinois quick lube operator Morris Clement pivoted to the hand sanitizer production business. Listen to this illuminating episode about how it all came together.

NOLN staff writer Abby Patterson sat down with Dwayne Myers, owner of Dynamic Automotive, to discuss ways he's switched up usual business practices to keep the business moving during the pandemic.

Curious about 20 Groups or interested in joining one? Moderator Brian Faulkenberry has all the information about what makes them successful for members.

This edition has product news upon the effective date of new engine oil standards. Plus, hear some wise words during this tough time in the business.

Robotic tire changers, Air Force oil changes and awards are all included in this week's roundup.

Associate editor Tess Collins speaks with Victor Darolfi about the development of RoboTire, a system that will dismount, change and remount tires with little human interaction.

AOCA is pushing for relief act amendments as federal officials look to jumpstart the Paycheck Protection Program.

Check out this special extra podcast episode with editors Bryce Evans and Anna Zeck, who talk shop experiences during the COVID-19 pandemic.

The latest news from all parts of the industry is here. Plus, a look at NOLN's COVID-19 business survey.

On this edition of Top Trends on The NOLN Podcast, staff writer Abby Patterson sat down with Pete Frey, former senior vice president of customer experience at Take 5 Oil Change, on what he's taken from his 34 years in an exec role into his new role of becoming a Take 5 store operator.

Big news from Take 5, plus an update from Valvoline and NOLN columnist Lenny Saucier.

In this edition of The NOLN Podcast, Bill Floyd, owner of Lucas Oil Center, discusses how shops can keep business moving through the coronavirus pandemic.