Subscribe to The NOLN Podcast to hear the latest news, tips and stories from around the quick maintenance industry. Twice per month, episodes will come from two track categories: Top Trends and How I Did It.


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How I Did It: Bonuses as an Incentive

Carl Goede of Roadrunner Express shares how a little insight from McDonald's helped him structure his employee's pay and bonuses, while also coming up with his own unique structure that's tailored to his shop's goals.

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track lanes

Top Trends: Off to a Strong Start

Steve Pittman of PittStop 10 Minute Oil Changers shares his story of starting out in quick lube ownership. With a focus on cleanliness and strong customer service, he built a successful operation in a competitive market.

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How I Did It: The 3 Ms of Marketing

Want to elevate your marketing message but don't know where to start? Philipp Lomboy, founder of Marami Marketing Group, has got you covered on what you first need to address in your digital marketing tactics.

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Jiffy Lube 6

How I Did It: The Ideal Growth Strategy

Newer Jiffy Lube franchisee, Stonebriar Auto Services, is looking to open over 150 locations. So, what's their growth strategy, especially with looking to be in so many spread-out markets? Staff writer Abby Patterson talks with Steve Isom, Stonebriar's executive vice president, on managing these franchises, dealing with roadblocks, and advice on their overall strategy.

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How I Did It: Adapting to the New Normal

With the stay-at-home orders in most states being lifted, operators are finally able to get back to work. However, it's safe to say there's a new normal that all businesses will need to adhere to. To help navigate, staff writer Abby Patterson talks with Scott Wheeler, President of Automotive Consultants Group, Inc., on what operators should expect and how to adapt to new customer expectations.

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Top Trends: Morris' Fast-Tizer

When COVID-19 shutdowns slowed business to a trickle, Illinois quick lube operator Morris Clement pivoted to the hand sanitizer production business. Listen to this illuminating episode about how it all came together.

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Take 5

Top Trends: Executive to Operator

On this edition of Top Trends on The NOLN Podcast, staff writer Abby Patterson sat down with Pete Frey, former senior vice president of customer experience at Take 5 Oil Change, on what he's taken from his 34 years in an exec role into his new role of becoming a Take 5 store operator.

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