Keith Scott, 21, went from entry tech to store manager within nine months.

Not every expansion can be a new build, what should be considered when expanding into an existing building.

There’s an art to saying yes—and no.

If done right, merchandise can be a powerful customer retention and acquisition tool.

As shops look to branch out into new services, find out what works and what doesn’t in repair service.

Success can begin by making a great list.